To resolve this problem, you must use a feature of the MSI called, "Administrative Installation" and create an administrative install point at the ITCM scalability server. To do this, you need to follow these steps:
- Enable the MSILIB share on the scalability server you wish to make the MSI administrative installation. This can be done by pushing the procedure, "Enable MSILIB share" from the "CA DSM Scalability Server" software package to the scalability server. Or, you can enable the share manually by running, "sd_sscmd addshare msilib" on the target scalability server.
- Deploy the "Administrative Install" procedure from the desired software package to the target scalability server. This will create the Administrative install point for all agents linked to this scalability server.
- To take advantage of the new Administrative installation point on the scalability server, use the "Network Install" procedure instead of the "Local Install" procedure when deploying the software package to target computers. Now, if the application requires additional installation files beyond the initial setup, it will be able to continually reference the administrative installation point at the scalability server without prompting the user.
Note: If you receive MSI error code 1619 when deploying the "Network Install" procedure of an MSI based package, be sure to check that the software package was installed using the "Administrative Installation" procedure at the ITCM scalability server the agent is linked.