Socket Error 10014 when calling ucxjwx6m.exe

Document ID : KB000084993
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
Error 'Unable to connect agent', reason: 10014 - The system detected an invalid pointer address in attempting to use a pointer argument in a call.

Windows jobs fail with the above mentioned error. The error is found in the job report.
Environment:
OS Version: N/A
Cause:
Cause type:
Defect
Root Cause: Windows Job fails when Job Messenger ucxjwx6m.exe starts with error:
Error 'Unable to connect agent', reason: 10014 - The system detected an invalid pointer address in attempting to use a pointer argument in a call.
Resolution:
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 12.1.0 - Available
Automation Engine 12.0.2 - Available
Automation Engine 11.2.4 - Available
Automation Engine 11.1.6 - Available
Additional Information:
Workaround :
N/A