SNMP SET error creating Response Path with CA Performance Management

Document ID : KB000095273
Last Modified Date : 10/05/2018
Show Technical Document Details
Issue:
SNMP SET error creating Response Path with CA Performance Management 

When issuing the Create request the response received shows the following errors:

<ActionType>CREATE</ActionType> 
<Result> 
{http://im.ca.com/normalizer%7DNormalizedICMPInfo.RttType: OPERATION_NOT_ALLOWED - 
{http://im.ca.com/certifications/snmp%7DCiscoRttMonStatsMib.rttMonCtrlAdminRttType: SNMP error 6: No access 
{http://im.ca.com/normalizer%7DNormalizedICMPInfo.Owner: ATTRIBUTE_NOT_SET 
{http://im.ca.com/normalizer%7DNormalizedICMPInfo.Timeout: ATTRIBUTE_NOT_SET 
{http://im.ca.com/normalizer%7DNormalizedICMPInfo.RequestSize: ATTRIBUTE_NOT_SET 
{http://im.ca.com/normalizer%7DNormalizedICMPInfo.TargetAddress: ATTRIBUTE_NOT_SET 
{http://im.ca.com/normalizer%7DNormalizedICMPInfo.Frequency: ATTRIBUTE_NOT_SET 
{http://im.ca.com/normalizer%7DNormalizedICMPInfo.Tag: ATTRIBUTE_NOT_SET 
{http://im.ca.com/normalizer%7DNormalizedICMPInfo.Threshold: ATTRIBUTE_NOT_SET 
</Result>
Environment:
Reported against r2.8

Applies to all supported CA Performance Management releases
Cause:
Per the details at the bottom of this page: 
https://docops.ca.com/ca-performance-management/3-5/en/building/configure-round-trip-time-rtt-tests/rtt-configuration-details 

The errors indicate the cause is: 

Result

The result attribute is a read-only attribute that indicates the outcome of the request:

Meaning<Result> value
Invalid credentials, such as SNMP SET profile.

{http://im.ca.com/normalizer}NormalizedICMPInfo.RttType: OPERATION_NOT_ALLOWED - {http://im.ca.com/certifications/snmp}CiscoRttMonStatsMib.rttMonCtrlAdminRttType: SNMP error 6: No access{http://im.ca.com/normalizer}NormalizedICMPInfo.TargetAddress: ATTRIBUTE_NOT_SET{http://im.ca.com/normalizer}NormalizedICMPInfo.Owner: ATTRIBUTE_NOT_SET{http://im.ca.com/normalizer}NormalizedICMPInfo.Tag: ATTRIBUTE_NOT_SET

Resolution:
Ensure the SNMP Profile in use is configured to utilize the correct SET access community string, user and protocol details to allow MIB updates and writes against the target device.
Additional Information:
https://docops.ca.com/ca-performance-management/3-5/en/building/configure-round-trip-time-rtt-tests/rtt-configuration-details