SMTP Server Configuration Issue for Email Asset

Document ID : KB000008352
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

SMTP Server Verify Test is giving Success Message even when the Email Configuration is invalid.  

 

Below success message is coming for random server name, port, username and password.

 

Verifying Asset 

Success: class org.apache.commons.mail.HtmlEmail

 

When doing a Verify when the asset is created it says success even though the information is bad. 

 

You will not know the information is bad until you actually use the asset in a step at runtime. 

 

Bad_Asset.bmp

Environment:
DevTest 10.1.0 on all supported platforms.
Cause:

Defect in Workstation component.

Resolution:

There is a fix for this.

 

Open a new case on CA Support.

 

Refer to patch_DE310024_10.1.0_GA.jar.

Additional Information:

The patch will verify the server connection, but based on the server, will also verify if the User and Password are correct. For example, calling the CA Mail Server even if the user and password are incorrect, it will still verify success, but if you call the GMAIL server with a bad user and password it will error when you verify