smpolicysrv -stats returns "Unable to communicate with server for management" on linux

Document ID : KB000049303
Last Modified Date : 14/02/2018
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When you try to run smpolicysrv -stats on Linux you are getting "Unable to communicate with server for management" and stats are not generated in the smps.log.


Please make sure that the user which was used to start the Policy Server is the user running the command smpolicysrv -stas.
smpolicysrv read files in the /tmp/snrrpni and those files may not have the right permission. The SiteMinder hidden file "("/tmp/snrrpni{{pip" " is owned by the user that started the Policy Server, so this is the user that should run the "-stats" command to succeed.