smaccess.log fails to roll over intermittently.

Document ID : KB000044482
Last Modified Date : 14/02/2018
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smaccess.log fails to roll over intermittently.

The problem may be still observed even after the below fix is applied.

Policy Server 12.51 CR05:

74549           The smaccess.log and the smps.log files fail to roll over intermittently.


CA SiteMinder Policy Server 12.52 SP01 CR01:

117317      The smaccess.log and smps.log files fail to rollover intermittently.



Policy Server r12.51, r12.52 SP1

OS: All


The calculation of rollover has a defect still.


In r12.51, the fix will be included in CR09 (scheduled in 2016 Q4, as of 2016 June).

In r12.52 SP1, the fix is included in CR05.



(1) Stop the Policy Server

(2) Clear the value of LastRolloverTime parameter on registry. (Set it to zero.)



(3) Start the Policy Server