We ran the 17.1 upgrade on our Service Catalog server. it got through a couple of the steps but failed on the EEM integration step. Our EEM is on a different server. EEM 12.6 with TLS 1.2 before upgrade .
The upgrade fails right at the beginning of connecting to EEM and the view.log shows:
018/05/24 184.108.40.2060 WARN [main] [CmdLineUtility] Command terminated with exit code: 3 2018/05/24 220.127.116.110 WARN [main] [SecurityDeployer] The application name Service Catalog doesn't exist or might have unconfigured. Hence, no need to upgrade any data. 2018/05/24 18.104.22.1680 INFO [main] [SecurityDeployer] Creating the application... 2018/05/24 22.214.171.1249 INFO [main] [CmdLineUtility] Command process started: E:/CA/Service Catalog/bin/safex/safex.exe in directory E:\CA\Service Catalog\bin\safex 2018/05/24 126.96.36.1993 WARN [main] [CmdLineUtility] Command terminated with exit code: 3 2018/05/24 188.8.131.524 ERROR [main] [CmdDeploymentManager] Deployment of the module 'eem' failed After the failure: The config.properties and viewservice.conf values are wiped out and we cannot run the catalog setup utility even if we correct them (don't know if this is related).
1. for 17.1 , Service Management 17.1 installer is NOT able to have catalog registered into EEM when EEM’s tls 1.2 is enabled .
2. for 17.1 , catalog setup utility is NOT able to have catalog registered into EEM when EEM’s tls 1.2 is enabled .
It is a bug and will be addressed in 17.2
Service Catalog 17.1 with TLS 1.2