Slowness when accessing IM using CA Access Gateway

Document ID : KB000005928
Last Modified Date : 14/02/2018
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CA Access Gateway 12.6.01 installation with 12.6.01 as Policy Server

Configured proxy rules to access Identity Manager via proxy but it takes over a minute when the request is going from CA Access Gateway to Identity Manager, which is very slow.

CA Access Gateway 12.6.01 on Redhat 7 (64 bit)

1) Below resources were going into a loop as they are not correctly configured to be forwarded to the backed server:





2) Incorrectly configured proxyrules.xml to forward default to CA Access gateway instead of  backend server ((Identity Manager)



1) Configured proxy rules to forward /castylesr5.1.1/ to backend server (Identity Manager)


2) Configured proxy rules to forward default to backend server (Identity Manager)


3) Enabled the compatibility view of IE