Slowness in New User Experience Timesheets

Document ID : KB000115739
Last Modified Date : 25/09/2018
Show Technical Document Details
Issue:
Performance of the new UI Timesheet is slow when user has Timesheet Navigate Right via OBS.

Steps to reproduce:
  1. Login to New UI and navigate to new UI Timesheet page 
  2. Ensure a user has Timesheet Navigate Right that is inherited at the OBS level 
  3. Ensure you have good volume of resources in the system similar to the data for the customer reporting this issue
Expected Results: The page to open fairly quickly like the classic UI timesheets, expectation under 10 seconds. 
Actual Results: The timing of the new UI takes about 2 min 40 sec (initially at 14 minutes but tuned from the DB level to 2 minutes 40 seconds) 
 
Environment:
CA PPM 15.3,15.4, 15.4.1
Cause:
Due to defect DE43321
Resolution:
DE43321 is fixed in 15.5.1 and the fix is also back-ported to 15.4.1 Patch 2 and 15.5.0.1.
Additional Information:
The issue was fixed by doing some file level changes.