Slow startup in Spectrum Report Manager (SRM) on Spectrum 10.2

Document ID : KB000006172
Last Modified Date : 14/02/2018
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Issue:

After upgrading to Spectrum 10.2, or 10.2.1, Spectrum Report Manager (SRM) takes a long time to start up after I restart the Spectrum Tomcat process.

Environment:
Spectrum 10.2 or 10.2.1Spectrum Report Manager (SRM)OS: Any
Resolution:

Engineering has created a new thread which allows for parallel processing to avoid the wait in user creation during SRM startup.

 

If you are on Spectrum 10.2, please request patch PTF_10.2.030 from Support to resolve this problem.

If you are on Spectrum 10.2.1, please request patch PTF_10.2.137 from Support.