SLO Page returns 404 in the browser

Document ID : KB000004605
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

I'm implementing SAML 2 partnership. When I hit the SLO page, the browser
returns code 404 that the file cannot be found :

      /proxyui/logout.jsf

Environment:
Secure Cloud 1.55
Cause:

Since Secure Cloud involves integrating various CA products, the Logoffuri
are related to those applications :

   /iam/im/logout.jsp
   is for the CA Identity Manager logout

   /gateway/manage/logout.html
   is for the CA API Gateway (Layer 7) logout

   /proxyui/logout.jsf
   is for the SPS Proxy UI logout

"Default SLO Confirm URL" will be used if nothing is defined in
logoffuri.

Resolution:

From the LogoffURI, you've removed all values except

      /iam/im/logout.jsp

and now, the SLO works as expected.