Siteminder Apache Webagent HTTPS Failure

Document ID : KB000112160
Last Modified Date : 25/08/2018
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Issue:
Logins are working fine for http requests, but we are seeing Internal Server Error for https requests.
Cause:
No https requests were working with the Web Agent disabled, thus the issue is with Apache.
Resolution:
Leave the Web Agent disabled until the https problems are resolved.Ā  In this instance, the customer needed to make adjustments to the Apache httpd.conf file.