Silent error when importing through Excel

Document ID : KB000047589
Last Modified Date : 14/02/2018
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import fails to complete or import with silent timeout


A user imports data through the Excel add on and it appears to complete, no errors are presented. ?The status displays as 'Uploading your data' and the process seems to hang.



The data being uploading may include mandatory fields that are null. ?

The attached screen shot shows errors logged by Splunk;
"No message found under code 'error_requiredfield".

The import includes a mandatory field where no ?(null) data is being imported.


On the .csv file being imported add some values to the field that is mandatory.