Signout not working in CA Endevor Integration for the Natural Environment (EINE)

Document ID : KB000045905
Last Modified Date : 14/02/2018
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Issue:

The programmers are able to Retrieve a Natural element from Endevor when it has already been signed out to another programmer and the OVERRIDE SIGNOUT option is set to No.  

Expecting to get a C1G0167E ELEMENT IS NOT AVAILABLE.  IT IS ALREADY "SIGNED-OUT"    error.

 

Environment: 

All supported version of CA Endevor and CA Endevor Integration for the Natural Environment (EINE)

 

Cause:

Most likely cause is the SIGN-IN/SIGN-OUT option in the System Definition is not set. 

 

Resolution: 

Check the System Definition and verify that the SIGN-IN/SIGN-OUT option is set correctly:

SIGN-IN/SIGN-OUT OPTIONS:    
  ACTIVATE OPTION:          Y 
 

Additional Information:  

Go to the CA Documentation site ---   https://docops.ca.com 

•  Logon using your email address and CA Support Online password

•  In the Select Product drop down box, search for Endevor and select the appropriate version

•  In the Table of Contents on the right, go to :

+ Installing

+ Defining Inventory Structures

>> Defining Systems

  >> Signin/Signout Options Fields