Short names are visible in 'hostname' field in alarm console instead of FQDN.

Document ID : KB000039400
Last Modified Date : 14/02/2018
Show Technical Document Details

Issue/Problem/Symptoms: 

Short Names are visible in ‘hostname’ field in Alarm console instead of FQDN.  

Environment:  

UIM: 8.x

Alarm Console

Cause: 

Short Names for the devices are populated in ‘Hostname’ field in Alarm console instead of FQDN. This is a default feature. Requirement is to populate FQDN name in ‘hostname’ field in Alarm Console.

Resolution/Workaround:

In case, you want FQDN name in 'hostname' field in alarm console, you can do below configuration changes in IM. 

Go to IM --> Tools --> Options --> Un-check 'Strip hostname' in Alarms section. By default this option is checked. Then you will receive FQDN name in ‘hostname’ field in alarm console. 

Refer screenshots below:

Tools-options.jpg

 

 

Strip-hostname.JPG