When clients are setting up Shopz or SMP/E Internet Service Retrieval they need to go to two sites to obtain certificates. There is no help at these sitesto identify that the correct certificates were chosen. Clients have downloaded certificate chains and multiple CA certificates and these will not work.
Obtaining the Personal/User certificate:
This certificate will list showing the client's IBM customer number in the Subject Distinguished Name.
Obtaining the CA Certificate:
There is only one CA certificate that is to be obtained. This certificate is currently the first certificate listed to choose from. The serial number ofthis certificate is 35DEF4CF.