SFTP errors with "No such file:"

Document ID : KB000089384
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
SFTP errors with "No such file:"
Resolution:
Detailed Description and Symptoms
Put SFTP errors with "No such file:" when the remote location directory (or the remote root directory) is empty.

Investigation
-Ensure that Automic can connect to the ftp server.
-Review the output file look for the following error "No such file:"
-Try placing a file into the directory your ftping the file into.

Solution
Automic has been unable to reproduce this in house. At this time we believe this is a requirement put in place by specific ftp servers. The current solution is to place a file in the directory you are attempting to ftp too.