Setup Oracle monitoring - controller not updated with ORACLE_HOME and LD_LIBRARY_PATH

Document ID : KB000124080
Last Modified Date : 03/01/2019
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Issue:
Setup Oracle monitoring - controller not updated with ORACLE_HOME and LD_LIBRARY_PATH DXI - INFRASTRUCTURE MANAGEMENT
Environment:
DXI - Infrastructure Management SaaS
Cause:
The controller.cfg on the device (robot) where the oracle monitoring profile is added needs to have these environment variables defined:
ORACLE_HOME
LD_LIBRARY_PATH
Resolution:
These variables must be set manually in the robot.cfg or in the root user's profile/environment (user that starts the Nimsoft Robot Watcher Service).
 
Additional Information:
https://comm.support.ca.com/kb/oracle-probe-metrics-not-shown-under-host-in-which-uim-robot-is-installed/kb000123131