Setup Multi Currency

Document ID : KB000045209
Last Modified Date : 14/02/2018
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Introduction:

 

Prerequisites for setting up multi-currency

 

Question:

 

What are the Prerequisites for multi-currency setup?

 

Environment: 

All Environments

Answer: 

1)   Go to https://support.ca.com

2)   Open a new case with CA Support to process the request

3)   Provide the Environment URL details on which Environment (Test/Dev/Prod) the multi-currency needs to be setup.

4)   We would need a lead time of 48 hrs and a downtime of 1 hr is needed to setup the multi-currency in Clarity.

5)   Provide the best date/time to schedule the activity.

6)   If the request is not from the client then an approval email from the direct client needs to be provided.

7)   CA Support Team will acknowledge, schedule the activity and confirm via the case.

 

8)   CA Support Team will provide the confirmation upon the completion of the activity.