Set Password not to expire on portal for a user account

Document ID : KB000005136
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

How to set Password not to expire on portal for a user account?

Environment:
All Environments
Cause:

Password expires for every 91 days on the Portal

Resolution:

The portal does have a password expiration which we will set to 13 weeks (91 days) and it is standard across all customers and cannot be changed.