Set created_via by REST web services

Document ID : KB000102756
Last Modified Date : 20/06/2018
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Question:
When we create a request via REST web services, the web service sets the created_via field with the REST default value, but we want to change that value in the same creation operation. How can we achieve this?
Environment:
CA Service Desk Manager 14.1
CA Service Desk Manager 17.1
Answer:
This is not possible. Even if specifying a different created_via value as part of the creation request, this does not overwrite the created via default value.