Session Execution Graph or Job Chain monitoring launches a NullPointerException

Document ID : KB000085460
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
On the univiewer.log this kind of error appear when displaying a job chain:
#################|ERROR||BackgroundWorker-30|com.orsyp.kmeleon.environment.ExceptionManager|An error occured on ENVIRONMENT: (node = uvms environment = [UJCENT/uvms/X]) #################

Patch level detected:Univiewer Console 6.4.41
Product Version: Dollar.Universe 6.4.41

Description :When clicking on Session Execution Graph or opening a job chain, a popup error appears on the console and the status of the jobs inside it are not displayed.
Environment:
OS: Windows
Related configuration item(s): java 7
Cause:
Cause type:
Configuration
Root Cause: The error is caused by the Java version 7
Resolution:
In order to fix the issue, upgrade to the latest version of Java 8 (64 bits if possible) and uninstall previous versions so that Univiewer Console uses this version instead.

Fix Status: No Fix

Additional Information:
Workaround :
N/A