Session Assurance : Token ID missing from request

Document ID : KB000045915
Last Modified Date : 14/02/2018
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Session Assurance fLow failed with following error in  CAWebFlowLog.txt

2016-08-18 17:12:31,208 [FlowExecutor,ajp-bio-9009-exec-3] ERROR  - TID[-1] 807259999: Unexpected exception in flow {0}(ID={1}); destroying session

java.lang.RuntimeException: com.arcot.corejsvr.ExceptionWithNC: 808068044: Token ID missing from request.


  • Policy Server : r12.52 SP1 CR5
  • CA Access Gateway : r12.52SP1CR4


The error “Token ID missing from request� indicates that the SMSESSION cookie is not submitted to the Session Assurance Endpoint during the flow.


  • Ensure that the cookie domain of the protected resource matches with that of the Session Assurance Endpoint.
  • Ensure that HOST ONLY cookies are not being used.

Additional Information: