Services missing ClearedAlertHistory tab

Document ID : KB000072621
Last Modified Date : 26/04/2018
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Question:
Why don't we see ClearedAlertHistory tab for all services in SOI console?
Answer:
Here is the reason why the "Cleared Alert History" tab for some service don't show up:
- The "Cleared Alert History" is visible for services that don't have any alerts in Alerts window.
- This "Cleared Alert History" tab don't show up for services that have alert because when you select the impacted service the focus is     on the alert on the Alerts tab.
- The "Cleared Alert History" tab do show up for impacted service if you select it from List tab because the focus in this case is not on     alert but on service, this is same as service with no alerts.