ServiceNow and SCCM connectors (Original Sources for Hardware)

Document ID : KB000014234
Last Modified Date : 14/02/2018
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Opting to use multiple connetors for discovery data with CA SAM


How do we avoid duplicate information or information being overlaid?


Compare the information that is gathered from the OOTB Connectors listed

within the GUI  Admin->Configuration->Connectors and find which one would best

suit the discovery information you are looking for/require.

Opt for 1 source connector is the recommendation. If multiple connectors are used then you should keep one as a Primary and the other as an Enrichment source.


There is no need to load the data twice.