ServiceNow and SCCM connectors (Original Sources for Hardware)

Document ID : KB000014234
Last Modified Date : 14/02/2018
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Introduction:

Opting to use multiple connetors for discovery data with CA SAM

Question:

How do we avoid duplicate information or information being overlaid?

Environment:
All
Answer:

Compare the information that is gathered from the OOTB Connectors listed

within the GUI  Admin->Configuration->Connectors and find which one would best

suit the discovery information you are looking for/require.

Opt for 1 source connector is the recommendation. If multiple connectors are used then you should keep one as a Primary and the other as an Enrichment source.

 

There is no need to load the data twice.