"Service Type" field in the Additional Asset Information section is not editable via Data Importer.

Document ID : KB000024590
Last Modified Date : 14/02/2018
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Question: 

Why isn't the "Service Type" field in the Additional Asset Information section editable via the API (ITAM Data Importer client program)?

Environment:  

UAPM 11.3.4

Answer: 

The "Service Type" field is a CMDB/Service Desk field that by default is read-only in APM.

This field can be configured through Security in APM as Full Control, Hidden or ReadOnly for the affected user Role.