Service Manager trace files are given the wrong names on Linux

Document ID : KB000100562
Last Modified Date : 29/06/2018
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Issue:
When executing a Service Manager trace on Linux, the resulting trace files are not named correctly.
Usually, the '##' place holder in the naming convention defined in the ini file is replaced by a sequential number.
In this case, the file is literally being named 'smgr_trace_##.txt' - with '##' instead of being assigned a number starting with '00'. 
Environment:
Linux
Cause:
A problem has been fixed where loading the trccount setting was misspelled in the code (tracecount).
Resolution:
A correction for this issue is available on the following versions:
  • Automation Engine¬†12.2.0 - currently planned to be released end of June 2018.
  • Automation Engine 12.1.2 - Available
Please install one of the above listed versions or a higher version to resolve this issue.