10.02.01.D250 has been built for this problem.
It is debug patch to provide data to find the source of the problem, but also contains a fix.
SPECTRUM 10.02.00 and 10.02.01 are the prerequisites for installation of this patch.
This patch must be installed on all the SpectroSERVERs.
This debug patch enables more logging in the Service Manager feature and also contains a potential fix for the following issue:
Services not reflecting equipment condition and not alarming.