"Service Desk Field"s are shown as null and when trying to change them I only get error about "one or more fields have failed verification".
Fields are not available for selection and configuration change is impossible.
Probe version is 2.1T1.
I have tried to restart ppm, wasp (adminconsole, sdgtw etc probes, no changes in situation.
The probe seems to work though, alarms are sent to snow and they get the incident number etc. - except that I cannot make any changes to the configuration