Service Desk Manager (SDM) displaying the error AHD05358

Document ID : KB000097271
Last Modified Date : 21/05/2018
Show Technical Document Details
Issue:
Service Desk Manager displaying the error

AHD05358 There were 'XXX' active objects without tenancy in the request activity log at startup CA Service Desk Manager
AHD05358 There were 'XXX' untenanted active request Activity Log objects at  'XXX' Service Desk startup
AHD05358 There was 'XXX' untenanted active Contact object at CA Service Desk Manager startup
AHD05358 There was 'XXX' object 'XXX' active and no tenancy on startup request change
Environment:
CA Service Desk Manager 14.1.x
Resolution:
This message is informative only, and not an error.
The next recycle of SDM services will reflect the changes and the error should not re-occur.
Additional Information: