Service Catalog Perspective: No working Catalog Widget when user language is not English

Document ID : KB000087559
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 11

Error Message :
"Der Ordner '0001/Favoriten' wurde nicht gefunden. Über den Pfad '0001/Favoriten' konnte keine Information ermittelt werden."
Le dossier '0001/Favoris' n'a pas été trouvé. Impossible de trouver les informations pour le chemin '0001/Favoris'.

In the Service Catalog perspective, the Catalog Widget only works when English is used as the UI language.

Other languages issue the above error messages. 


 
Environment:
OS Version: N/A
Cause:
Cause type:
Defect
Root Cause: Regression introduced by 11.2.2
Resolution:
This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: Released

Fix Version(s):
Automic Web Interface 12.0.0 – Available
Enterprise Control Center 11.2.3 – Available
Additional Information:
Workaround :
Use the application in English.