Server Error in '/SuperAgent' Application

Document ID : KB000045797
Last Modified Date : 14/02/2018
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Problem description:

When trying to access ADA through the NPC, customer is getting the following error: 

Server Error in '/SuperAgent' Application 

Object reference not set to an instance of an object.

Version:  

9.2.43

Resolution:

Rebooted the ADA Master Console.