selected value which having special character comma in select field changed to ~~ on save and in the emails

Document ID : KB000113560
Last Modified Date : 11/10/2018
Show Technical Document Details
Issue:
selected value  in select dropdown  field changes  from , to ~~ on save or submit or in request notification email , not able to process any tickets that have .  

For example :

Before submit the request :
User-added image

After submit the request :

User-added image
Environment:
catalog 17.1 , catalog 17.1 with rollup1 patch 
Cause:
It was  a  bug in catalog 17.1 or 17.1 rollup1 
Resolution:
1.  This bug was addressed by a testfix  T6D9397  .   Please open a support case to obtain T6D9397 . 
T6D9397 was built on top of  17.1 rollup1 + T6D9385 + T6D9388  .   You need to make sure your catalog system  applied 17.1 rollup1 and T6D9385  and  T6D9388 already before you can apply  T6D9397.

2. the fix for this problem will be included into 17.1 rollup2 which is going to be available 4th quarter  of 2018