segfault error 4 in libc-2.17.so

Document ID : KB000105948
Last Modified Date : 13/07/2018
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Issue:
After installation of product on AWS, an error was encountered. The error is displayed below:

Jul 10 11:26:05 ip-10-41-37-55 kernel: csampmux[15776]: segfault at f7779000 ip 00000000f758c538 sp 00000000ffb86148 error 4 in libc-2.17.so[f7446000+1b9000]
Environment:
Linux on Amazon Web Services (AWS)
Oracle database
Cause:
Segfault arises when process tries to access invalid or restricted memory area and generates a core dump If ulimit is set to unlimited.
 
Resolution:
Customers who have experienced this behavior indicated that the issue resolved itself and the product was working without further incident. If a core dump was created for this issue, it can be found anywhere in the AutoSys installation path. You can perform a recursive search for it in the AutoSys install path (by default /opt/CA/WorkloadAutomationAE), but if you chose to install the product elsewhere then you will need to know that location or consult with your System Administrator to locate it.