Seeing MEM_OUT_OF_MEMORY for the Application heap in system log

Document ID : KB000049790
Last Modified Date : 14/02/2018
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Description:

Should you see this type of error in the system log : Source - NutCRACKER 4, EVENT ID - 12028
SmartHeap detected error 2 (MEM_OUT_OF_MEMORY) for the Application heap.
Error location unavailable. [nhiDbServer.exe (.\malloc.c:1300) PID=5312
TID=5316]

Solution:

This type of error can be caused by either the 32GB limit has been reached or the size was set on install. We cannot reduce the size that was set for that table/file. This size is set on the setup of the DB. You will need to monitor the percent size of the file.