Seeing "APM Team Center Connectivity has been restored." message

Document ID : KB000121213
Last Modified Date : 14/11/2018
Show Technical Document Details
Issue:
When opening Webview from Team Center, I see that I am getting the following error.
"The server connectivity has been restored. Your session will be restarted. Press OK to continue"

I found the following in the logs:
11/08/18 08:44:05.041 AM EST [INFO] [WebView.HealthMonitor] EM/MOM status is unavailable 11/08/18 08:44:05.041 AM EST [INFO] [WebView.Login] Logged out user "WilyWebView" 11/08/18 08:44:05.057 AM EST [INFO] [WebView.Login] Logged out user "admin" 11/08/18 08:44:05.056 AM EST [ERROR] [WebView.riskViewModel] com.wily.introscope.spec.server.beans.session.IllegalSessionException at com.wily.introscope.server.beans.session.SessionBean.tokenToSession_insecure(SessionBean.java:712) at com.wily.introscope.server.beans.session.SessionBean.tokenToSession(SessionBean.java:681) at com.wily.introscope.server.beans.AServerBean.getSession(AServerBean.java:336) at com.wily.introscope.server.beans.metricdata.ClusteredMetricDataManager.executeAsyncQuery(ClusteredMetricDataManager.java:545) at sun.reflect.GeneratedMethodAccessor443.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.wily.isengard.messageprimitives.MethodCallUtilities.callInterface(MethodCallUtilities.java:75) at com.wily.isengard.messageprimitives.MethodCallUtilities.callInterface(MethodCallUtilities.java:29) at com.wily.isengard.messageprimitives.service.MessageService.attemptMethodCall(MessageService.java:183) at com.wily.isengard.messageprimitives.service.MessageService.handleMethodCallMessage(MessageService.java:135) at com.wily.isengard.messageprimitives.service.MessageService.receiveMessage(MessageService.java:161) at com.wily.isengard.postoffice.Mailbox.handleMessage(Mailbox.java:252) at com.wily.isengard.postoffice.PostOffice.deliverInternal(PostOffice.java:531) at com.wily.isengard.postoffice.PostOffice.access$2(PostOffice.java:477) at com.wily.isengard.postoffice.PostOffice$DeliveryItem.run(PostOffice.java:868) at com.wily.EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:728) at java.lang.Thread.run(Thread.java:745) 11/08/18 08:44:05.061 AM EST [INFO] [WebView.HealthMonitor] EM/MOM status is available
Environment:
APM 10.5.2
Cause:
Bug in code
Resolution:
Installing HF 40 resolved this