Securespan xml vpn client (windows) java.lang.OutOfMemoryError: Java heap space error

Document ID : KB000008039
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

xml vpn client stops working with error " java.lang.OutOfMemoryError: Java heap space error"

Resolution:

1. Increasing min (Xms) to 512MB and max(Xmx) to 1024MB in SecureSpan XML VPN Client.ini.

2. The default location of this file on windows system is C:\Program Files (x86)\Layer 7 Technologies\SecureSpan XML VPN Client 9.1.00\SecureSpan XML VPN Client.ini

3. Restart the VPN client