Secondary UMP fails to bring up WEB page

Document ID : KB000098012
Last Modified Date : 25/05/2018
Show Technical Document Details
Issue:
Upgraded to UIM V8.51 UMP fails to open WEB page. Primary UMP works correctly. HTTP Status 404 - / type Status report message / description The requested resource is not available. Apache Tomcat/7.0.72
Environment:
UIM 8.51
Cause:
HTTP Status 404 - /
type Status report

message /

description The requested resource is not available.

Apache Tomcat/7.0.72

The login page was looking for files in \Nimsoft\probes\service\wasp\webapps\ROOT\ folder.
The ROOT folder was empty, there should be 8 folders and 2 files inside ROOT.
Resolution:
Confirm ROOT.war exist \Nimsoft\probes\service\wasp\webapps\

Stop Nimsoft Robot Watcher service.
Delete the ROOT folder in \Nimsoft\probes\service\wasp\webapps\
Start Nimsoft Robot Watcher service.

The start up will rebuild the ROOT folder with the contents from the ROOT.war file.