"Search..." option in UI results in duplicate search results, or no result

Document ID : KB000087760
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
N/A

A problem has been fixed where the search sporadically delivers unreliable results, such as:
  •  No results even if the search item exists.
  •  More than one result for an existing object.
  •  The problem only occurs, if the folder structure is changed while searches are performed
Investigation
  • Search finds no results even if the object exists: 
    ** WP001 starts search, finds entries in UC_Temp1, and decides not to build UC_Temp1 
    ** WP002 meanwhile has to rename folder, and deletes UC_Temp1 in DS_GENERATETREE() 
    ** WP001 continues in search, whereas XRequest XSEARCH_DEF queries the empty UC_Temp1 table 
     -> no search results 
  • Search finds more than one results for an object 
    ** WP001 starts search 
    ** WP002 starts search 
    ** WP003 meanwhile has to rename folder, and deletes UC_Temp1 in DS_GENERATETREE() 
    ** WP002 finds no entries in UC_Temp1 and rebuilds UC_Temp1 
    ** WP003 also finds no entries in UC_Temp1 and adds entries to UC_Temp1 twice

 
Cause:
Cause type:
Defect
Root Cause: bug in AE and Initial data
Resolution:
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component(s): Automation Engine and Initial Data

Automation Engine 11.2.2 - Available
Automation Engine 11.1.4 - Available
Automation Engine 10.0.8 - Available
Additional Information:
Workaround :
N/A