SDM ticket linked to catalog request

Document ID : KB000117298
Last Modified Date : 10/10/2018
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Question:
When a catalog request opens an SDM ticket, this writes the link to the SDM ticket back to the catalog request. Where is this stored in the DB?
Answer:
While most request form data is in USM_REQUEST_ITEM_FORM The link between the SDM ticket and the request should be in USM_LINK_TICKET_REQUEST_ITEM