SDM Operators are not working properly, they simple fail. By looking at the process the login works fine but it will not do any further actions.
Errors like the following are captured in PAM logs
ERROR [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[/itpam].[jsp]] [8.20.197-8080-9] Servlet.service() for servlet jsp threw exception
org.apache.jasper.JasperException: Unable to compile class for JSP:
Service Desk 14.1 or higher
PAM 4.2 ,4.3, 4.3 SP1
This is a known issue with PAM and it is caused by using the latest versions of the JDK in PAM