Unable to login to xFlow after successfully upgrading to SDM 17.1

Document ID : KB000100431
Last Modified Date : 04/09/2018
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Issue:
When trying to login to xFlow after an upgrade to 17.1 or 17.1.01, the login fails with error "Oops! You do not seem to have access. Contact the system administrator."
User-added image

This is the error that is normally seen when the access type of the user logging in does not have xFlow associated with their access type. Additionally, if you check the UI under  Administration -> xFlow Interface, the first item "App Configuration" may be missing from the list.
 User-added image
Environment:
Upgrade to SDM 17.1
Cause:
The data from the r17_1_insert.dat file located in the  NX_ROOT/data directory was not properly loaded into the database when SDM was upgraded. 
Resolution:

Change the directory to NX_ROOT/data, and execute the following command:

pdm_load -f r17_1_insert.dat

You should now see "App Configuration" as the first option under Administration -> xFlow Interface and login to xFlow should now be successful.