SDK Issue with SMsession validation

Document ID : KB000125139
Last Modified Date : 22/01/2019
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Question:
We have a custom SDK agent which has stopped being able to decode all SMSESSION cookies.Ā  Why?
Environment:
SDK version: any
OS: Any
Answer:
Your custom code should be routinely calling DoManagement() so that if an agent key rollover happens, the custom agent will obtain the latest keys and continue being able to decrypt SMSESSION cookies.