SD Job fails with error - Exit code 255 [SDM228001]

Document ID : KB000008498
Last Modified Date : 14/02/2018
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Issue:

A SD Job which executes a command batch fails with error :

Exit code 255 indicates possible error [SDM228001]

 

 Capture.JPG

 

 

Cause:

A .bat or .cmd file could generate an exit code 255 if it contains a line like this :

program1.exe | program2.exe

and program1.exe could not be executed successfully (it could not be found or it fails).

 

Example :

reg.exe query "HKLM\Software\ComputerAssociates\Unicenter ITRM\InstalledFeatures" /v "Agent" 2>NUL | find /I "14.0.1000" > NUL

 

If reg.exe is not found, script exits with exit code 255

 

 

Resolution:

Check that executable is working fine on target machine.

Make sure that executable could be found in a path set in PATH variable.

SD Job is executed under Local System Account and in some configuration, variable PATH may not contain some directories like %systemRoot% and %SystemRoot%\system32

 

If the path of executable is not in PATH variable in Local System environment, put the full path in command line :

fullpath/program1.exe | program2.exe

 

Example :

%Systemroot%\system32\reg.exe query "HKLM\Software\ComputerAssociates\Unicenter ITRM\InstalledFeatures" /v "Agent" 2>NUL | find /I "14.0.1000" > NUL

 

Another method :

Check if reg.exe could be found and if it could not be found add %SystemRoot%;%SystemRoot%\system32 and PATH variable :

reg.exe /? > nul 2>&1

IF ERRORLEVEL 9009 set PATH=%SystemRoot%;%SystemRoot%\system32;%PATH%