Script function SYS_ACTIVE_COUNT returns 0 when selecting specific Agent and Object type

Document ID : KB000087595
Last Modified Date : 14/04/2018
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Issue:
Error Message :
N/A

SYS_ACTIVE_COUNT fails if a specific agent name has been set and always returns 0.

Investigation
  1. Start a long running job (i.e. Job JOBS.WIN.LONGRUN on Agent VWGSUP15_WS112_X32_03_SYS)
  2. Execute a script containing these lines: 
:SET &COUNT# = SYS_ACTIVE_COUNT(ANY_ALIVE, "JOBS", JOBS.WIN.LONGRUN,,NB030148) 
:P &COUNT# 
  1. In the report the result will be 0 although one Job is running. 
Cause:
Cause type:
Defect
Root Cause: SYS_ACTIVE_COUNT did not work if a specific agent name has been set. SYS_ACTIVE_COUNT always returns 0.
Resolution:
This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: Released

Fix Version(s):
Automation Engine 12.0.0 - Available
Automation Engine 11.2.3 - Available
Automation Engine 11.1.5 - Available
Additional Information:
Workaround :
N/A