Scheduled Top-N Most Common Alarms report in Spectrum Report Manager fails

Document ID : KB000046267
Last Modified Date : 14/02/2018
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Problem: 

 

Scheduling Top-N Most Common Alarms: All report fails with error - "Information is needed before this report can be processed."

SNAG_Program-0040.png

 

Cause: 

 

The Top-N Most Common Alarms: All report has a known problem where even though "No, Show All" is selected an alarm must be selected in the list view.

 

 

Workaround:

 

1. Reschedule the same report

 

2. Go to Prompts view (or Parameters if BOXI 3.x)

 

3. Select an alarm in the list:

SNAG_Program-0039.png

4. Click on "Schedule:

 

5. The report should now show successful when run:

SNAG_Program-0041.png

 

 

Additional Information:

Please note that CABI 3.3 is an EOS release.  It is highly suggested by support to upgrade to the latest Spectrum version which is currently 10.1.1.

CABI 6.1 will include JasperSoft as the Business Intelligence (BI) solution.  10.2 which is due out by end of CY16 will include Linux Jasper Support and much more reports / features.