Scheduled Top-N Most Common Alarms report in Spectrum Report Manager fails

Document ID : KB000046267
Last Modified Date : 12/09/2018
Show Technical Document Details
Issue:
Scheduling Top-N Most Common Alarms: All report fails with error - "Information is needed before this report can be processed."

SNAG_Program-0040.png

Environment:
Spectrum 10.x
Cause:
The Top-N Most Common Alarms: All report has a known problem where even though "No, Show All" is selected an alarm must be selected in the list view.
Resolution:
1. Reschedule the same report

2. Go to Prompts view (or Parameters if BOXI 3.x)

3. Select an alarm in the list:
SNAG_Program-0039.png
4. Click on "Schedule:

5. The report should now show successful when run:
SNAG_Program-0041.png
Additional Information:

Please note that CABI 3.3 is an EOS release.  It is highly suggested by support to upgrade to the latest Spectrum version (10.3 as of September 2018). CABI 6.x includes JasperSoft as the Business Intelligence (BI) solution. 

Spectrum release 10.2 added Linux Jasper Support, with more reports and features.