Schedule objects do not process period-turnaround if schedule in status STOPPED_QUEUE

Document ID : KB000085062
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
N/A

Tasks within Schedule are activated after the start time has been exceeded under specific conditions.

Schedule objects do not process their period-turnaround if the schedule is in a status of STOPPED_QUEUE.

Period turnaround is processed when the queue is set to GO again.

Investigation
  1. Create JOBP with 1 task inside. 
  2. Create Schedule object 
  3. Add the JOBP to the schedule 6 times. Once at 22:00, 23:00, 23:30, 1:00, 2:00 and 3:30 
  4. Executed Schedule before 22:00 
  5. Stop Queue used by Schedule 
  6. Restart Queue next day after 3:30 

 
Environment:
OS Version: N/A
Cause:
Cause type:
Defect
Root Cause: Schedule objects did not process their period-turnaround if the schedule is in status STOPPED_QUEUE. Period turnaround is processed when queue is set to GO again.
Resolution:
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 12.0.0 - Available
Automation Engine 11.2.3 - Available
Additional Information:
Workaround :
N/A