Save PDF in Chrome gives "Failed - Network Error"

Document ID : KB000097322
Last Modified Date : 18/06/2018
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Saving a PDF in Chrome “Failed – Network Error.”

The file is not saved.

No issues with opening/saving as PPT or with Internet Explorer.

  • Access a Project or Idea Overview (Actions > Overview)
  • Convert to PDF
  • Try to save the PDF using a Chrome browser and get an error: "Failed – Network Error”. The file is not saved .

They are no issues with opening/saving as a different file type such as PPT or using this functionality in Internet Explorer.
CA PPM and Chrome browser using the Chrome default PDF viewer.
Chrome has the option to use its own PDF browser, which sometimes can't handle all files.
See this general reference from the Chrome Team:
Chrome blocking downloads or seeing network error?

Set Chrome to open PDFs using a different PDF viewer other than the default Chrome PDF viewer.
For example, Adobe PDF Reader.

This CA Knowledge Document, is for a different product but still relevant as it is the same download/open issue with Chrome and PDFs.
Difficulties Opening PDFs Attached to Work Items