‘Save’ button greyed out if selecting ‘Enable FTP remote command execution’ option

Document ID : KB000088058
Last Modified Date : 14/04/2018
Show Technical Document Details
Error Message :

From Automic's Web Interface (AWI) interface, when you access the properties of your RA FTP agent and attempt to change the setting 'Enable FTP remote command execution', the 'Save' button is not enabled.


OS Version: N/A
Cause type:
Root Cause: Changing the setting 'Enable FTP remote command execution' of a RA FTP agent did not enable the 'Save' button.
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
RA FTP 4.0.2 - Available
Additional Information:
Workaround :
  1. On the FTP tab check the case "Enable FTP remote command execution"
  2. Click on the Agent tab and then click back on the FTP tab
  3. The "Save" button will be enabled