SAP Job only ends on SAP side, stays active in AE

Document ID : KB000088123
Last Modified Date : 14/04/2018
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Issue:
Error Message :
SAP BW jobs hang because the Agent sometimes doesn't detect the end status of a BW chain step job.

SAP BW jobs hang because the Agent sometimes doesn't detect the end status of a BW chain step job.
Cause:
Cause type:
Defect
Root Cause: The Job checker does not recognize the end on SAP side and runs for an unsepcified amount of time.
Resolution:
This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: Released

Fix Version(s):
Automation Engine of Automation.Engine 11.1.3 - already available
Automation Engine of Automation Engine 10.0.7 - already available
Additional Information:
Workaround :
None